Privacy Policy – Perfect Pane Window Cleaning
Effective Date: September 17, 2025
Last Updated: September 17, 2025
1. Introduction
Perfect Pane Window Cleaning (“Perfect Pane,” “we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a service, or communicate with us by email or text message.
By using our services, you’re agreeing to the practices described here.
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2. Information We Collect
• Personal Information: Your name, email address, phone number, service address, and payment details.
• Communication Information: Your email and SMS opt-in preferences, messages you send us, and customer support questions.
• Technical Information: IP address, device/browser type, cookies, and analytics data.
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3. How We Use Your Information
We use your information to:
• Provide and improve our window cleaning, pressure washing, and lighting services.
• Send confirmations, reminders, and updates.
• Deliver marketing or promotional messages by email and SMS only if you’ve opted in.
• Comply with legal obligations.
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4. Email Communications
By providing your email address, you agree to receive service updates and occasional promotional emails from Perfect Pane.
You can opt out anytime by clicking “unsubscribe” at the bottom of our emails.
We comply with the CAN-SPAM Act, which means:
• Every marketing email is clearly labeled.
• Our physical business address is included in each email:
Perfect Pane Window Cleaning, 5653 Willow Point Ln., Chattanooga, TN 37416
• Every email contains a working unsubscribe link.
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5. SMS/Text Messaging
By providing your phone number and opting in, you consent to receive automated reminders, offers, and service updates from Perfect Pane.
• Message frequency may vary.
• Message & data rates may apply.
• Consent is not a condition of purchase.
• To cancel, reply STOP at any time.
• For help, reply HELP or email us at Perfectpanewc@gmail.com.
We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
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6. Data Sharing
We don’t sell your personal information. We may share it only with:
• Trusted service providers (email/SMS platforms, payment processors).
• As required by law or to protect our rights.
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7. Data Security
We use industry-standard security measures to protect your information. No system is completely secure, but we work hard to safeguard your data.
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8. Your Rights
You may:
• Access, update, or delete your personal information.
• Withdraw consent for marketing messages at any time.
• File a complaint with a regulatory authority if needed.
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9. Children’s Privacy
Perfect Pane services are not directed to individuals under 13. We do not knowingly collect children’s personal data.
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10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
Perfect Pane Window Cleaning
5653 Willow Point Ln.
Chattanooga, TN 37416
Perfectpanewc@gmail.com
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📜 Terms & Conditions – Perfect Pane Window Cleaning
Effective Date: September 17, 2025
Last Updated: September 17, 2025
1. Agreement to Terms
By accessing or using the services of Perfect Pane Window Cleaning (“Perfect Pane,” “we,” “our,” or “us”), you agree to be bound by these Terms & Conditions. If you do not agree, do not use our services.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services.
3. Services Provided
We provide window cleaning, pressure washing, holiday lighting, and related services, along with email communications and SMS/text message notifications. Services may change at any time without notice.
4. Communications Consent
Email
By providing your email address, you consent to receive marketing and informational emails. You may unsubscribe at any time using the link in each email.
SMS/Text Messaging
By providing your phone number and opting in, you consent to receive recurring automated marketing and informational text messages from Perfect Pane Window Cleaning.
• Message frequency may vary.
• Message & data rates may apply.
• Consent is not a condition of purchase.
• Reply STOP to opt out, HELP for help.
We comply with the CAN-SPAM Act, TCPA, and CTIA guidelines.
5. User Responsibilities
You agree not to misuse our services, including but not limited to:
• Providing false or misleading information.
• Attempting to disrupt or hack our systems.
• Using our services for unlawful purposes.
6. Payments and Refunds
All fees for services are due as stated at the time of purchase. Refunds are provided only as outlined in our Refund Policy (if applicable).
7. Intellectual Property
All content, trademarks, and materials provided by Perfect Pane Window Cleaning are owned by us or our licensors. You may not copy, reproduce, or distribute our materials without written consent.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid us in the past 12 months.
9. Disclaimer
Our services are provided “as is” and “as available.” We make no warranties, express or implied, regarding accuracy, reliability, or fitness for a particular purpose.
10. Termination
We may suspend or terminate your access at our discretion if you violate these Terms.
11. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles.
12. Changes to Terms
We may update these Terms at any time. Updates will be posted here with the “Last Updated” date. Continued use of our services constitutes acceptance of the changes.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Perfect Pane Window Cleaning
5653 Willow Point Ln.
Chattanooga, TN 37416
Perfectpanewc@gmail.com