Privacy Policy – Perfect Pane Window Cleaning
Perfect Pane Window Cleaning (“Perfect Pane,” “we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a service, or communicate with us by email or text message.
By using our services, you’re agreeing to the practices described here.
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2. Information We Collect
• Personal Information: Your name, email address, phone number, service address, and payment details.
• Communication Information: Your email and SMS opt-in preferences, messages you send us, and customer support questions.
• Technical Information: IP address, device/browser type, cookies, and analytics data.
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3. How We Use Your Information
We use your information to:
• Provide and improve our window cleaning, pressure washing, and lighting services.
• Send confirmations, reminders, and updates.
• Deliver marketing or promotional messages by email and SMS only if you’ve opted in.
• Comply with legal obligations.
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4. Email Communications
By providing your email address, you agree to receive service updates and occasional promotional emails from Perfect Pane.
You can opt out anytime by clicking “unsubscribe” at the bottom of our emails.
We comply with the CAN-SPAM Act, which means:
• Every marketing email is clearly labeled.
• Our physical business address is included in each email:
Perfect Pane Window Cleaning, 123 Main Street, Chattanooga, TN 37402
• Every email contains a working unsubscribe link.
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5. SMS/Text Messaging
By providing your phone number and opting in, you consent to receive automated reminders, offers, and service updates from Perfect Pane.
• Message frequency may vary.
• Message & data rates may apply.
• Consent is not a condition of purchase.
• To cancel, reply STOP at any time.
• For help, reply HELP or email us at info@perfectpane.com or call (423) 555-1234.
We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
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6. Data Sharing
We don’t sell your personal information. We may share it only with:
• Trusted service providers (email/SMS platforms, payment processors).
• As required by law or to protect our rights.
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7. Data Security
We use industry-standard security measures to protect your information. No system is completely secure, but we work hard to safeguard your data.
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8. Your Rights
You may:
• Access, update, or delete your personal information.
• Withdraw consent for marketing messages at any time.
• File a complaint with a regulatory authority if needed.
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9. Children’s Privacy
Perfect Pane services are not directed to individuals under 13. We do not knowingly collect children’s personal data.
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10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
Perfect Pane Window Cleaning